Navigate to the Sign-Up page

Navigate to the Login page and click Don't have an account? Sign Up to go to the Sign-Up page.

Enter your Name and Work Email

Provide your full name and registered business email address in the input fields.

Figure 2: Sign-Up Page

System Domain & Email Validation

The system validates the domain, confirms the company exists, and verifies the email is not a duplicate. The Create Account button becomes active.

Click Create Account

When you submit the form, the platform completes the following operations:

• The system creates a new user account under that company with the default Annotator role.
• A cryptographically secure Temporary Password is generated and passwordChangeRequired = true is set.
• A Sign Up Email containing the temporary password is sent to your email address.

Confirmation & Redirection

You are redirected to the Login page with a confirmation message.

Initial Sign In & Forced Password Change

Sign in using your registered email and temporary password. The system automatically redirects you to the Change Password page.

Figure 3: Change Password Page

Set your new password and access workspace

Set your new password. You are redirected back to Login. Sign in with your new password to access the company workspace.

Enter Details on Sign-Up Page

Enter your Name and Email on the Sign-Up page and click Create Account.

Unregistered Company Detection

The system detects that the domain does not belong to any existing tenant and displays a confirmation popup asking if you want to create a company.

Figure 4: Unregistered Company Popup

Path 1 — User clicks "No" (Decline)

If you choose not to request company onboarding:

• The popup closes, and you are redirected to the Login page.
• The sign-up flow stops here (no user account is created).

Path 2 — User clicks "Yes" (Create Company Request)

If you proceed with company registration:

• The popup closes, and the "Create New Company" modal opens with your Name and Email ID prefilled.
• Enter your Company Name and Phone Number (Contact) and click Submit.
• The system sends the full request details directly to the Sales Team.
• A success toast notification is displayed: "Your request was submitted successfully. Someone from our team will contact you soon." and you are redirected to the Login page.

Admin provisions account

The Admin navigates to the Users page, clicks Create User, fills in user details, and enters an initial password.

Temporary Password assignment

The password set by the Admin is treated by the system as the user's Temporary Password.

Automatic Welcome Email

The system creates the account, sets passwordChangeRequired = true, and automatically sends a Welcome Email containing this temporary password to the user.

First-Time Sign In & Forced Reset

When the user signs in with the temporary password for the first time, the system forces redirection to the Change Password page so the user can set their own private password.

Enter email on Sign-Up page

Enter your business email address on the Sign-Up page.

Pending state identified

The system identifies that an account already exists for this email in a pending state (PENDING_ONBOARDING).

Click Create Account (Password Rotation)

When you click Create Account, the platform safely handles the registration without duplication:

• The system does not duplicate the user record.
• The system generates a new secure temporary password (password rotation), updates the database, and invalidates any previous password.
• The system sends a new Welcome Email containing the newly rotated temporary password.

Sign in and complete password setup

Sign in with the new temporary password and complete the password change flow.