Chapter 17

Email Templates

Learn how Super Users can configure and customise the email notifications sent by the platform and review all notification triggers.

Overview

Super Users can configure and customise the email notifications sent by the platform. Navigate to Profile → Settings → Email Templates to view and edit each template.

Each email template corresponds to a specific platform action. When that action occurs, the platform automatically sends the configured email to the relevant user.

Email Notification Triggers

The table below lists all available email templates and the platform action that triggers each one.

Table 3: Email Templates — Notification Types and Triggers
Email Template	Triggered When
Password Reset	A user clicks Forgot Password? on the Login page and submits their email. A temporary password is sent to their inbox.
MFA / OTP Verification	A user signs in from an untrusted or unrecognised device. A 6-digit one-time code is sent to their registered email for verification.
Welcome Message	A user signs into the platform for the very first time. Note: This email is only sent once and is not triggered during the initial account creation.
Sign-Up Message	A new user account is successfully created — either by self-registration or by an admin via the Users page. This email contains the user’s initial Temporary Password.
Company Access Notification — New User	A brand new user (not previously in the system) is invited to or granted access to a company.
Company Access Notification — Existing User	An existing user who already has an account is granted access to a company.
Project Team Invitation — New User	A brand new user is added to a project team for the first time.
Project Team Invitation — Existing User	An existing platform user is added to a project team.
Account Deactivated	A Company Admin or Super User deactivates a user account.
Account Activated	A Company Admin or Super User reactivates a previously deactivated user account.

Configuration Requirement

All email templates must be configured under Profile → Settings → Email Templates for the corresponding notifications to be sent. Only Super Users have access to this settings page.

Release notes - 2026

What’s New in 0.9 — new capabilities, refinements, and fixes, in the order they landed.

v0.9 October 6, 2026

Release Summary

Change Type	Sections
Added	Dataset File View Change Task Stage from the Project Task List Azure Blob Storage Integration Reviewer Feedback and Pinned Feedback Management Email Notification Triggers
Updated	Uploading and Importing Files
Removed	No sections removed in this release

Dataset File View

Location: 5. Dataset Setup and Management

We’ve introduced a new Dataset File View in TensorAct, making it easier to browse, preview, and manage files within a dataset. Users can now switch between the existing List view and the new View tab, which displays files as thumbnails with file previews, file names, and quick actions. The new File Viewer allows users to preview files and navigate between them using Previous and Next controls, while supporting file-specific viewing for Images, PDF, PDFOCR, TEXT, CSV, Audio, and Video files. Pagination and items-per-page controls make it easier to navigate large datasets, while file selection allows users to select and delete multiple files directly from the View tab. Additional controls such as file-name copying, media playback, progress tracking, and audio controls provide a more convenient and efficient dataset file management experience.

Added

Change Task Stage from the Project Task List

Location: 8. Projects and Task Management

Project managers and administrators can now quickly change the stage of multiple tasks directly from the Project Task List. By selecting one or more tasks, users can transition tasks to different stages without needing to open each task individually. This enhancement significantly speeds up project management workflows and bulk task tracking.

Added

Azure Blob Storage Integration

Location: 7. Integrations

TensorAct now supports direct integration with Azure Blob Storage. Users can securely connect their Azure storage accounts using either a Shared Access Signature (SAS) Token or a Service Principal. Once connected, users can browse their Azure storage containers directly from the TensorAct interface, select specific folders, and seamlessly import large batches of files into their datasets.

Added

Reviewer Feedback and Pinned Feedback Management

Location: 8. Projects and Task Management

We’ve enhanced the feedback loop between annotators and reviewers. Reviewers can now add detailed feedback and pin specific issues directly to task items. The new issue management panel allows annotators to see all pinned feedback at a glance, reply to comments, and resolve issues systematically, ensuring higher data quality and clearer communication during the review process.

Added

Email Notification Triggers

Location: 17. Email Templates

Administrators can now configure automated email notification templates and triggers. Located in the Settings menu, this feature allows you to customize the content of emails sent to users based on specific system events, keeping project teams instantly informed about task assignments, stage changes, and critical updates.

Added

Uploading and Importing Files

Location: 6. File Management

We have introduced clearer guidelines and limits for file uploads to ensure optimal performance. Users uploading files from their local device can select and upload up to 100 files at a time. For larger batch imports, users leveraging our cloud storage integrations (AWS S3, Google Cloud Storage, or the new Azure Blob Storage) can import up to 25,000 files in a single action.

Updated

Removed

No sections removed in this release.

Removed