Chapter 3

Company Management

Discover multi-tenant organization boundaries, Super User administrative functions, company settings, billing configuration, and comprehensive Role-Based Access Control (RBAC).

Overview

Companies (also referred to as Tenants) are the top-level organizational units in Tensoract. Each company maintains its own dedicated, strictly isolated users, projects, datasets, workflows, and settings.

Super User Administration

The Super User role has cross-tenant access. Super Users manage all companies from the Companies page, accessible exclusively to Super Users in the left sidebar.

Super Users Can:

View all registered companies: Access the global directory of all active and inactive client tenants.
Create new companies: Provision new workspaces with custom legal names, domains, and role policies.
Manage billing & subscription plans: Edit billing contact information and subscription plan details.
Company status lifecycle: Activate or deactivate any company on demand.
Tenant deletion: Delete a company (scheduled for permanent deletion following the mandatory retention period).

Step-by-Step Guide to Creating a Company

Log in as Super User and navigate to Companies

Click the Companies icon in the primary navigation sidebar.

Figure 1: Companies List Page

Click the Add Company button

The Add Company modal dialog will open.

Enter company profile metadata

Fill in the Company Name, Business Legal Name, and authorized corporate Company Domain (e.g. objectways.com).

Select allowed Roles

From the dropdown menu, choose which platform roles will be permitted within this company workspace.

Click Save

The new company workspace is immediately created and set to active status.

Company Settings

Super Users operate within their assigned tenant. They can view and edit their own company details. Editable fields include Company Name, Business Legal Name, Company Domain, and Roles.

Step-by-Step Guide to Editing Company Details

Click the Edit icon for the target tenant

Locate the tenant row in the Companies list and click the edit pencil icon.

Update details

Modify the Company Name, Business Legal Name, or Domain as needed.

Update billing details

Navigate to the Billing Contact section and update the Name, Email, and Phone Number.

Click Save Changes

The modifications take effect immediately across all users within that tenant.

Roles (RBAC Reference)

Tensoract utilizes Role-Based Access Control (RBAC). Ten standard roles are available to enforce least-privilege security across operations:

Global

Super User

Platform-level administrator with cross-tenant access. Manages companies, analytics, audit logs, and system settings. Not scoped to any single company.

Tenant Admin

Company Admin

Scoped to a single company. Full operational privileges within that company: user management, project management, datasets, workflows, taxonomies, and settings.

Project Scope

Project Supervisor

Full operational access within an assigned project including team management, task oversight, and configuration.

Read Only

Project Viewer

Read-only access to an assigned project. Can view dashboards and download exports.

Task Execution

Annotator

Responsible for labelling tasks and submitting them for review.

Quality Control

Reviewer (QC)

Assesses annotator work. Can approve, reject, or decline tasks.

Hybrid

Annotator & Reviewer

A combined role allowing the user to both annotate and review tasks within the same project.

Data Scope

Dataset Supervisor

Full operational privileges on an assigned dataset (upload, manage, export).

Read Only

Dataset Viewer

Read-only access to a specific dataset. Can view and download exports.

Developer

API User

Can generate API keys and invoke Tensoract APIs programmatically.

Pricing Plans

Tensoract offers flexible tiered subscription plans based on active task volume, storage capacity, and concurrent annotator seats. Subscription details are managed via the Billing Contact panel.

Billing Contact

Update billing contact details within the company profile:

Billing Contact Name: Primary contact person for financial notifications.
Billing Contact Email: Accounting or AP inbox where invoices are delivered.
Billing Contact Phone Number: Direct support escalation line.

Release notes - 2026

What’s New in 2026 — new capabilities, refinements, and fixes, in the order they landed.

v0.9 October 6, 2026

Release Summary

Change Type	Sections
Added	Dataset File View Change Task Stage from the Project Task List Azure Blob Storage Integration Reviewer Feedback and Pinned Feedback Management Email Notification Triggers
Updated	Uploading and Importing Files
Removed	No sections removed in this release

Dataset File View

Location: 5. Dataset Setup and Management

We’ve introduced a new Dataset File View in TensorAct, making it easier to browse, preview, and manage files within a dataset. Users can now switch between the existing List view and the new View tab, which displays files as thumbnails with file previews, file names, and quick actions. The new File Viewer allows users to preview files and navigate between them using Previous and Next controls, while supporting file-specific viewing for Images, PDF, PDFOCR, TEXT, CSV, Audio, and Video files. Pagination and items-per-page controls make it easier to navigate large datasets, while file selection allows users to select and delete multiple files directly from the View tab. Additional controls such as file-name copying, media playback, progress tracking, and audio controls provide a more convenient and efficient dataset file management experience.

Added

Change Task Stage from the Project Task List

Location: 8. Projects and Task Management

Project managers and administrators can now quickly change the stage of multiple tasks directly from the Project Task List. By selecting one or more tasks, users can transition tasks to different stages without needing to open each task individually. This enhancement significantly speeds up project management workflows and bulk task tracking.

Added

Azure Blob Storage Integration

Location: 7. Integrations

TensorAct now supports direct integration with Azure Blob Storage. Users can securely connect their Azure storage accounts using either a Shared Access Signature (SAS) Token or a Service Principal. Once connected, users can browse their Azure storage containers directly from the TensorAct interface, select specific folders, and seamlessly import large batches of files into their datasets.

Added

Reviewer Feedback and Pinned Feedback Management

Location: 8. Projects and Task Management

We’ve enhanced the feedback loop between annotators and reviewers. Reviewers can now add detailed feedback and pin specific issues directly to task items. The new issue management panel allows annotators to see all pinned feedback at a glance, reply to comments, and resolve issues systematically, ensuring higher data quality and clearer communication during the review process.

Added

Email Notification Triggers

Location: 17. Email Templates

Administrators can now configure automated email notification templates and triggers. Located in the Settings menu, this feature allows you to customize the content of emails sent to users based on specific system events, keeping project teams instantly informed about task assignments, stage changes, and critical updates.

Added

Uploading and Importing Files

Location: 6. File Management

We have introduced clearer guidelines and limits for file uploads to ensure optimal performance. Users uploading files from their local device can select and upload up to 100 files at a time. For larger batch imports, users leveraging our cloud storage integrations (AWS S3, Google Cloud Storage, or the new Azure Blob Storage) can import up to 25,000 files in a single action.

Updated

v0.8 September 8, 2026

Release Summary

Change Type	Sections
Added	Sign-Up & Onboarding Deleting Users Google Cloud Storage (GCS) Integration Email Templates
Updated	Exporting Results
Removed	No sections removed in this release

Sign-Up & Onboarding

Location: 1. Sign-Up & Onboarding

We’ve introduced a comprehensive Sign-Up and Onboarding system in TensorAct, establishing standardized self-registration and administrator-guided onboarding workflows. Users with verified business email domains can now self-register directly into their company’s workspace, receiving an automated temporary password with mandatory password change enforcement upon first sign-in. For users from unregistered companies, the system detects the domain and provides a streamlined modal to submit a new company registration request to our team. Additionally, the release introduces administrator-initiated user creation with welcome notifications, secure password rotation for pending onboarding invites, and strict email validation rules that reject personal email providers to safeguard platform security.

Added

Deleting Users

Location: 4. User Management

Super Users and Company Admins can now permanently delete user accounts directly from the Users list. The feature supports bulk operations via multi-select checkboxes and incorporates a safety confirmation modal requiring administrators to type DELETE in uppercase to prevent inadvertent deletions. Deletion immediately invalidates active user sessions, presenting an access revocation message upon sign-in. To maintain workflow integrity, in-progress tasks are handled automatically: unsubmitted annotation and review tasks claimed by deleted users are released back to the pool for other team members to claim, while all previously submitted annotations and review decisions remain fully preserved.

Added

Google Cloud Storage (GCS) Integration

Location: 7. Integrations

TensorAct has expanded its cloud storage integrations to include native support for Google Cloud Storage (GCS) alongside AWS S3. Accessible under the Integrations menu, administrators can connect GCS buckets using a secure Google Cloud Service Account permission model without handling static access keys. The platform provides pre-generated CORS setup commands for Google Cloud Shell and includes a built-in integration testing tool to verify bucket connectivity against object URLs. Once configured, users can browse GCS bucket directories, search files, and import large datasets directly into TensorAct from the cloud file browser.

Added

Email Templates

Location: 17. Email Templates

Super Users can now customize and manage automated platform notification emails via the Email Templates interface located in Settings. The platform maps distinct email templates to critical system events, including Password Reset, MFA/OTP verification, new account Welcome messages, company access invitations, project team assignments, and account activation or deactivation alerts. This centralized notification management ensures project teams and users receive clear, automated, and timely communication across the entire user and project lifecycle.

Added

Exporting Results

Location: 8. Projects and Task Management

Users can now export task annotation results directly from the Project Tasks dashboard. The export process packages output data into a structured ZIP archive named after the project (<Project Name>.zip), containing individual JSON files for each task (<Task Name>_<Project Name>.json) to guarantee modular data management. The export scope adapts dynamically based on user selection: teams can export specific manually checked tasks, all displayed tasks using the master checkbox, or filter exports by workflow stage (such as exporting only completed tasks under the Complete node filter).

Updated